When the scan completes, it will open two notepad windows.Do not change any settings unless otherwise told to do so. Hklm\software\clients\startmenuinternet|command /64 /rs Hklm\software\clients\startmenuinternet|command /rs Under the Custom Scan box paste this in.Make sure all other windows are closed and to let it run uninterrupted. Double click on the icon to run it (If running Vista or Windows 7, right click on it and select "Run as an Administrator").You can run all these programs in Safe Mode. You must reply within 3 days or your topic will be closed.Instead please copy and paste so as to include the log in your reply. Please do not attach any log files to your replies unless I specifically ask you.If there's anything you don't understand or isn't totally clear, please come back to me for clarification.Please read all of my response through at least once before attempting to follow the procedures described.Please DO NOT run any scans or fix on your own without my direction.Kindly follow my instructions in the order posted.Absence of symptoms does not always mean the computer is clean.Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
Before we start please read my notes carefully: My nick is maliprog and I'll be your technical support on this issue. Hello jolene and welcome to my office here at G 2 G!
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